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PRIVACY POLICY

CLASS A SERVICE LTD. PRIVACY POLICY

(Last updated: February 17, 2005)

At Class A Home & Yard Service Ltd (a.k.a. Class A Service Ltd.), we continually explore avenues that make our services more readily accessible to our customers. While doing this, we remain ever committed to protecting your privacy. This Privacy Policy applies to the data we collect when you use this website and how we use and safeguard it. Class A Service is a general audience website, intended for users of all ages. Personal information of all users is collected and used as described in this Privacy Statement. "Personal information" is information that individually identifies you, such as your name, physical address or email address. You can find more details about the data we collect on particular services by clicking the links on the side of this page. This policy covers how we treat personal information that we collect and receive, including information related to your past use of our services. The following principles apply to the personal information we ask for and that you provide:

Information Collection and Usage

  • Class A Service collects limited non-personal information your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services over the web site.

  • Class A Service collects personal information when you make a request for a service estimates such as home cleaning, window cleaning, roofing and renovating, yard maintenance, and commercial service. We typically use the information you provide to give an estimate of the cost of our service to you.

  • Some of our services like the Secure Area require you to register for an account. Class A Service asks you for some personal information in order to create an account (typically your name, email address and a password for your account) and we will use that information to provide the service. For certain services, such as our gift certificate sales or promotional programs, we may request credit card or other payment information which we maintain in encrypted form on secure servers.

  • Class A Service uses information for the following general purposes: fulfill your requests for services, customize the web page contents you see, improve our services, contact you, conduct survey or research, and provide anonymous reporting for internal and external clients.

Cookies

Upon your first visit to Class A Service, a cookie is sent to your computer that uniquely identifies your browser. A cookie is a small file containing strings of characters that is sent to your browser from a website and stored on your computer's hard drive. We use cookies to improve the quality of our service and to better understand how people interact with our website. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.e text here

Information Sharing and Disclosure

  • We do not rent or sell your personal information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:
     

    • We have your consent.

    • We provide such information to trusted businesses or persons for the sole purpose of processing personal information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.

    • We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Class A Service Ltd., its users, or the public.

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  • If you have an account, we may share the information submitted under your account among all of our services in order to provide you with a seamless experience and to improve the quality of our services. We will not disclose your account information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent.

  • In the event of a transfer of ownership of Class A Service Limited, such as acquisition by or merger with another company, we will provide notice before any personal information is transferred and becomes subject to a different privacy policy.

  • We may share aggregated information with others. Examples of this include the number of our clients that responded in the affirmative as receiving "good value" for their dollar in the home cleaning service in a survey or how many seniors have signed up for a particular promotion. We reserve the right to use or disclose personal information as needed to satisfy any law, regulation or legal request, to protect the integrity of this web site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Information Security

  • We take appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of data.

  • We restrict access to your personal information to employees and franchises who need to know that information in order to operate or improve our services.

Changes to This Policy

This Privacy Policy may be updated at any time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site. Whenever a change is made on this privacy policy, it will be noted at the top of the page. You may request prior versions from us if you need to view it.


If you have any additional questions, please feel free to contact us anytime.

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